If you are aware of a service failure or have heard compliments or complaints from members, please pass them along by selecting the appropriate drop-down below and providing as much information as possible.
These comments go directly to executive staff who will pass them to the appropriate staff as needed. We will resolve service failure matters in less than 48 hours in most cases, and will respond immediately where possible. Thank you for your help.
Note: If you need to contact NAI for normal communications or general questions, please click here to use our Contact NAI page. The form below is designed to contact Executive Staff directly for compliments and complaints.
