NAI Book Club

Please note: NAI Book Club is a benefit of NAI membership. 

Our June 2023 Selection

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The Feedback Fix: Dump the Past, Embrace the Future, and Lead the Way to Change

by Joe Hirsch

Click the image above to purchase the book on Amazon.

June 23, 2023
9 AM PST / 12 Noon EST

The secret to giving better feedback isn’t what we say – it’s what others hear. Too often, people hear about a past they can’t control, not a future they can. That changes with “feedforward” – a radical approach to sharing feedback that unleashes the performance and potential of everyone around us.

From managers and coaches trying to energize their teams, to teachers hoping to motivate their students, to parents looking to empower their children, people from all walks of life want others to hear what they have to say. Through a lively blend of stories and studies, The Feedback Fix shows them how by presenting a six-part REPAIR plan that spreads feedforward across boardrooms, classrooms, and even dining rooms.

Even with drastic changes in how we work and live, the experiences we create for others – joy or fear, growth or decline, success or failure – still hang on the feedback we share. The Feedback Fix makes a compelling argument for getting what we want by giving others what they need – all while rebuilding the way we lead, learn, and live.

Registration is capped at 50 participants.

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NAI offers a multitude of engaging, enriching, and educational opportunities to its members throughout the year. Members can connect, learn, and network online and in person. Since 2013, the NAI book club has been a benefit enjoyed by members and certified individuals.

Bimonthly online gatherings, allow members to share thoughts and insights around a book selected by a member of the NAI community. Book selections are meant to apply to NAI's various certification categories.  Members are encouraged to nominate titles and volunteer to co-host or lead the book club meeting by emailing

Participating members joining the live online discussion automatically receive CE hours.  Members who are unable to join can read the current or a past book and submit a summary form to obtain CE hours. 

Click here to earn
CE hours for Book Club

Thus far, the book club has enjoyed these selections. Click the title to purchase on Amazon:

The Sum of Us: What Racism Costs Everyone and How We Can Prosper Together
Heather McGhee (April 2023)

I Never Thought of It That Way: How to Have Fearlessly Curious Conversations in Dangerously Divided Times
Mónica Guzmán (February 2023)

The Art of Gathering: How We Meet and Why It Matters
Priya Parker (December 2022)

Why Learn History (When It's Already On Your Phone)
Sam Wineburg (September 2022)

The Nature Fix: Why Nature Makes Us Happier, Healthier, and More Creative 
Florence Williams (July 2022)

Burnout: The Secret to Unlocking the Stress Cycle 
Emily Nagoski & Amelia Nagoski (April 2022)

An African American and Latinx History of the United States  Paul Ortiz (November 2021)

When I Was Puerto Rican 
A Memoir by Esmeralda Santiago (September 2021)

An Indigenous Peoples' History of the United States 
Roxanne Dunbar-Ortiz (June 2021)

Braiding Sweetgrass: Indigenous Wisdom, Scientific Knowledge and the Teaching of Plants
Robin Wall Kimmerer (February 2021)

Black Faces, White Spaces: Reimagining the Relationship of African Americans to the Great Outdoors 
Dr. Carolyn Finney (December 2020)

The Home Place: Memoirs of a Colored Man's Love Affair with Nature
J. Drew Lanham (July 2020)

Interpreting Cultural and Natural Heritage for a Better World
Larry Beck, Ted Cable, and Doug Knudson (June 2020)*
Listen here.

Interpretive Theme Writer's Field Guide
Jon Kohl (March 2020)*
Listen here.

The Art of People: 11 Simple People Skills That will Get you Everything You Want
Dave Kerpen (October 2019)

So You Want to Talk About Race
Ijeoma Oluo (August 2019)

The Non-Designers Design Book
Robin Williams (June 2019)

Coaching Interpreters
Margaret Repath Styles (March 2019)*
Listen here.

Interpreting Difficult History
Julia Rose (January 2019)

American Canopy: Trees, Forests, and the Making of a Nation
Eric Rutkow (September 2018)

Electric Lemons: Interpretation and the Art of Writing. Judy Fort Brenneman 
By Judy Fort Brenneman (June 2018)*
Listen here.

Tribes: We Need You to Lead Us
By Seth Godin (March 2018)

Don't Be Such a Scientist
By Randy Olson (November 2017)

A Natural History of the Senses
By Diane Ackerman (September 2017)

Letting Go? Sharing Historical Authority in a User-Generated World
Edited by Bill Adair, Benjamin Filene, and Laura Koloski (June 2017)

Verbal Judo: the Gentle Art of Persuasion
by George J. Thompson, Jerry B. Jenkins (April 2017)

Authenticity: What Consumers Really Want
by Pine and Gilmore (January 2017)

The Art of Relevance
by Nina Simon (October 2016)

Quiet: The Power of Introverts in a World that Can’t Stop Talking
by Susan Cain (July 2016)

The Interpreter’s Guidebook, 4th edition
by Jim Buchholz, Brenda Lackey, Michael Gross and Ron Zimmerman (April 2016)*

Feedback Revolution
by Peter McLaughlin (February 2016)

Adventures of a Nature Guide
by Enos Mills (September 2015)

The Story Factor
by Annette Simmons (June 2015)

The Thank You Economy
by Gary Vaynerchuk (April 2015)

Don’t Even Think About It: Why Our Brains Are Wired to Ignore Climate Change
by George Marshall (February 2015)

Crucial Conversations
by Kerry Patterson and Joseph Grenny (September 2014)

Interpretation: Making a Difference on Purpose
by Sam Ham (May, 2014)*
Listen here.

Jab, Jab, Jab Right Hook: How to Tell Your Story in a Noisy Social World
by Gary Vaynerchuk (February 2014)

Made to Stick
by Dan and Chip Heath (December 2013)

Thriving in the New Knowledge Age
by John Falk, Ph. D (August 2013)*

Brain Rules
by John Medina (June 2013)

Meaningful Interpretation
by David Larsen (April 2013)

Telling Ain’t Training
by Harold D. Stolovitch and Erica J. Keeps (January 2013)

*Author joined group for conference call discussion