Online Training

Online Training Cancellation Policy: NAI will accept registration cancellations or changes, in writing, up to 5 business days prior to an online training. Participants can choose to change their registration to a different training or webinar of equal or lesser value (no fee), or receive a refund ($25 processing fee). Registrants who are unable to participate after the cancellation deadline will be sent a link to the recording of the training, when available. Changes and cancellations should be emailed to

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Interpretive Leadership Institute

Primary Instructor: Tom Moffatt Ed D. Interpretive Resources Group LLC
Register here.  This Course is Sold Out!

Fees: $600 member/$675 non (not including course materials, which will be less than $40)

Course Dates: Jan 11, 25; Feb 8, 22; March 8, 22; April 5, 19
Tuesdays 10 am – 1 pm PST (noon – 3 pm CST)
Individual one-on-ones to be scheduled during or immediately after the course between me and each participant.
CEUs: 40 hours

Program Overview: A multi-session, online training program for emerging leaders in interpretation wishing to increase and practice leadership skills in a supportive and growth environment.


  • Offer a structured program of formal leadership and management training to NAI members wishing to improve their skills in these areas
  • Support NAI Interpretive Standards with aligned training, specifically in relation to leadership and management standards as well as CIM requirements 
  • Create a space where participants can learn the theory behind management and leadership skills, practice them, and then reflect on the results within a supportive community of
  • Assist members with skill development in pursuit of the CIM certification


  • Participants will develop and refine a personal leadership mission statement
  • Participants will create a vision plan and a strategic plan for their leadership work.
  • Participants will create and practice a team management plan, during the course of the program, and participate in reflective exercises to fine tune their leadership and management skills.

Course description:
Why do we lead? Do you aspire to be an interpretive leader? Do you feel like your experiences to date haven’t fully prepared you for this kind of work? Don’t worry, you’re not alone! Whether the teams you lead are program participants, volunteers and docents, or the staff of a large interpretive organization; effective leadership skills are critical to success! Developing your leadership abilities is as critical as learning the techniques you’ve used as an interpreter. Whether you’re early in your career or already working in a leadership position, this course will be help new and emerging leaders navigate the transition from front-line interpretation to leadership. Working as part of a collaborative cohort you’ll build a peer network to support your future endeavors! From theoretical to practical, you’ll emerge with a greater understanding of the concepts surrounding leadership, an inventory of your own leadership strengths, and a plan to apply them to your interpretive career!

Join a cohort of your peers for an in-depth series using current research in leadership to:

  • Explore leadership theory and the associated work of supervision and management.
  • Explore the relationships between meaning making, vision, and strategy and their application to leading in real-world settings. 
  • Practice using tools to gain insight into your own motivations and those of the people you lead
  • Practice and hone your supervisory and management skills for managing crises, challenging personalities, delegation, prioritization, time management, and more
  • Develop a personalized leadership mission statement
  • Create a personal leadership development plan

We’ll meet every other week to discuss assigned readings and discover how to take ideas from theory to practical application in your work. Between sessions you’ll have the opportunity to apply what you’ve learned in your day-to-day work and to reflect on what’s working well and where you need more practice as you build a custom portfolio of skills. Virtual meetings will be augmented with reflective writing and online discussions where participants will be able to engage in mutual troubleshooting, discussions, and support with the rest of the cohort. Each participant will also be able to schedule two, one-on-one sessions with the instructor during or up to six months after course.

Participants will finish this program with an increased understanding of heritage leadership, a deeper understanding of their own strengths and motivations as leaders, and a roadmap to guide them forward on their professional adventures as heritage leaders!

Moving Interpretation Forward: Engaging our Visitors Virtually

Over the last year+, many interpreters have had to change the way they practice interpretation. Even now a year later, many aren’t quite sure how to best engage with the public and asking themselves questions that range from what platform(s) might be best to how to meet accessibility standards and what to carry forth into our post COVID-19 world. In March-April, 2021 NAI hosted a six week training on many of these topics. The live webinars were recorded and are available for single purchase below. Watch one, three or all!

Purchase the webinar recordings.


InterpTalk™: Online Interpretation Discussion Group

Wednesdays, 10:00am Pacific / 1:00pm Eastern
Registration is free for NAI members. To register, log in to your NAI account and select "I would like to attend InterpTalks" under "Preferences."

Want to talk interpretation with your colleagues? Grab your morning coffee and join NAI for free weekly online discussion groups. Each Wednesday, we'll pick a different topic relevant to the field of interpretation, which you and your fellow interpreters can discuss through Zoom teleconferencing for an hour. We'll break into groups to address specific questions, then come back to compare notes.

Attendance at weekly InterpTalk sessions will earn you 1 CE credit towards recertification (limited to 15 total credits).

Check back for new listings soon!

Previous Offerings

Opening Up Inclusion: Anti-Oppression and Inclusive Program Design 

C. Parker McMullen Bushman
March/April 9, 2021

Becoming a Culturally Responsive Interpreter

C. Parker McMullen Bushman
April, 2020