Included in Your Registration

In-Person Registration*

  • Welcome Reception
  • 2 Keynote Presentations
  • Round table discussions
  • 70+ Concurrent Sessions
  • Annual Business Meeting
  • Buffet lunch 3 days
  • Award Banquet After Party Access (banquet dinner not included, $75 addon)
  • Complimentary Shuttle to downtown Palm Springs & Palm Desert on Thursday, 12/2
  • Access to online concurrent session recordings
  • 40 CE hours toward NAI recertification

Online Registration

  • 2 Keynote Presentations live streamed
  • Zoom breakout room round table discussions
  • 20 Concurrent Sessions
  • Annual Business Meeting live streamed
  • Online networking lunch (BYOL)
  • 24 CE hours toward NAI recertification
*Note that single day registration rates are for in-person participation only. Single day participants will be able to access any keynotes, concurrent sessions, and lunch provided on the day of their registration. Evening activities and access to the online session recordings are not included.

Additional Info

Pre-Conference Workshops

Pre-conference workshops delve deep into relevant topics for one or two days before the event officially begins.

CE Credits

Attendance at the in-person National Conference will be worth up to 40 hours of continuing education towards NAI certifications. Attendance at the Virtual National Conference will be worth 24 hours of continuing education towards NAI certifications. Please note that this does not automatically renew your certification.

Require special accommodations?

NAI does its best to follow the ADA guidelines for large events.  If you have a special circumstance, please email as soon as possible so we have adequate time to arrange the accommodation. All keynote presentations and concurrent sessions will have captioning.  Any live streaming content (including Q&A) may not have captions.

Signed up to volunteer for the conference?

Once our Volunteer Coordinator approves your hours, we will add your registration discount into our registration system. You'll get an email as soon as everything is setup for you to register at the discounted rate. 


Payment in full is required in order to process registrations. We regret that we are unable to accommodate requests for invoices. Web registration welcomes payments in the form of American Express, Discover, MasterCard, and Visa. If you would like to pay by wire transfers or check (payable to NAI) please email to receive a printable registration form.

Using NAI Credits

To use your NAI Credits to pay for all or part of your conference registration, please contact before registering. Jamie will bill your account and apply available credits before any other method of payment.


You will receive an email confirmation of your registration from the NAI Registration Department, (please add ‘’ to your safe senders list). If you have not received a confirmation within 10 business days after registering, please contact

Consent Clause

Registration and attendance at, or participation in, NAI meetings and other activities constitutes an agreement by the registrant to the use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities by NAI and other third parties, including but not limited the venue, the host city, and the host CVB.

Registrant gives NAI permission to use their emails for information purposes, to send updates on the conference and events and to give to the sponsors that support the conference. Any information obtained from attendees will not be shared or sold to any outside agency.

We continue to monitor the health and safety protocols provided by the CDC as well as the state of California and area of Greater Palm Springs.  We will be working closely with our host hotel as well to ensure your health and safety are top priority.  Should travel restrictions or lock down mandates occur in or around our conference dates, we will be adjusting our conference cancellation policies as well as occupancy levels accordingly. 

Note: Please read NAI's Code of Conduct prior before proceeding with registration.