Certified Interpretive Host

Our Certified Interpretive Host (CIH) certification is a training level certification designed for those who work at an interpretive site and have contact with the public but do not give programs. For example, front desk clerks, law enforcement, maintenance, etc. This course combines customer service with informal interpretation. Since this is a training level certification, you must complete a 16-hour course.

What are the benefits of being a CIH?

  • Certification helps you cultivate and build a professional self-image.
  • Learning customer service skills will increase your confidence in working with the public.
  • The opportunity to network and build community with others in your field.

What are the outcomes of the CIH course?

You will be able to demonstrate a basic knowledge of:

  • The history of the interpretive profession.
  • The basic principles of interpretation.
  • Current literature in the interpretive field.
  • The following skills and abilities:
    - use of informal interpretation in communications.
    - excellence in customer service.
    - writing measurable objectives.

What are the prerequisites for earning the CIH?

You must be at least 16 years old to take the course and attempt certification.  

How do I get certified as a CIH? 

  1. Sign up for a course on our Certification and Training Calendar.
  2. Attend the course.
  3. Complete with a passing score the 2 elements for certification during the course (Video Exam and Open-book Literature Review).

Your Interpretive Journey

The Certified Interpretive Host is just the first step in your career to building a foundation of knowledge to make you a true professional. Here are some additional trainings that you can take after you certify as a CIH to build your skills:

For more in-depth information, please see our Certification Handbook & Study Guideā€™s section on the Certified Interpretive Host.