Course Registration

Coaching Interpreters — San Diego Zoo


Images courtesy of San Diego Zoo

March 11–13, 2024
San Diego Zoo
2920 Zoo Drive
San Diego, CA 92101
Instructors: Fran McReynolds and Amanda Berlinski

About the Course

Coaching is a powerful tool for supporting interpreters. This course will help you discover the difference between coaching and supervision and equip you to support others through more effective coaching techniques.

During this course you will learn about different coaching styles and identify your own.  By engaging in reflective activities and group discussion, you will put new skills into practice including asking coaching questions and giving positive, provisional, and specific feedback. The course culminates with an interactive feedback session with an interpreter, ensuring you will leave ready to coach interpreters at your site.

Registration Rates

$400 NAI Member
$475 Non-member (includes a complimentary one-year NAI membership)


The closest major airport is the San Diego International Airport (SAN).


There are many lodging options nearby including:

  • Kings Inn San Diego
  • Best Western San Diego Zoo/Seaworld Inn & Suites
  • Omni San Diego
  • Sheraton San Diego Hotel & Marina
  • Springhill Suites by Marriott San Diego Downtown

Please see the San Diego Zoo website for a list of preferred hotels:

Site Information

The course will be held in the Dickinson Family Center for Lifelong Learning. More arrival logistics will be shared upon registering.

Course participants will have access to a staff kitchen with dishes, silverware, and a sink, as well as a refrigerator, microwave, and toaster to store and heat food . Food is also available for purchase at several locations inside the zoo. Busy Bee Cafe is the closest to the classroom and Daniel's Coffee Cart, located just across from the classroom, is an option for coffee & pastries.

There are also several restaurants within walking distance in Balboa Park including: Cafe in the Park, Japanese Tea Pavilion, Cafe Mingei, Panama 66, and the Prado Restaurant.

Contact Information

For more information about the course, please contact NAI at

Special Terms and Cancellation

Courses may be canceled due to low enrollment. Please register but do not book any non-refundable travel arrangements until at least one month before the course. NAI is not responsible for refunding travel and/or accommodation costs. In the event that this course is canceled, NAI will contact you and you will receive a full refund.

If you need to cancel your registration, cancellations cannot be made by phone and must be emailed to Cancellations requested before February 23, 2024 will be subject to a $100 cancellation fee; after this date no refunds will be issued.

3/11/2024 - 3/13/2024
San Diego Zoo 2920 Zoo Drive San Diego, CA 92101
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