Please note: Registration closes 4 hours prior to the start of each webinar. Login information will be sent after registration closes. If you do have trouble prior to the webinar, call Emily at 970-420-1032 and she will try to assist you.

Each hour of webinar is worth one continuing education credit.

Group Discounts: For our Institutional and Commercial members wishing to purchase attendance for multiple staff members: the first registrant will pay normal pricing and each registrant after will run $20 for one hour webinars or $30 for two hour webinars. Anyone wishing to gain Certification hours from the webinar will have to login to the webinar on their own computer. This allows us to verify that they were in attendance and show the hours on their account. To setup the discount, please register your first individual, then email JKing@interpnet.com for a promo code for additional registrants.

Webinar Cancellation Policy: NAI will accept registration cancellations or changes, in writing, up to 5 business days prior to a webinar. Participants can choose to change their registration to a different webinar of equal or lesser value (no fee), or receive a refund ($5 processing fee). Registrants who are unable to participate after the cancellation deadline will be sent a link to the recording of the webinar, when available. Changes and cancellations should be emailed to registration@interpnet.com.

Need help logging in to the NAI website? Please email login@interpnet.com to have your login credentials reset.

System Test

We conduct our webinars using Adobe Connect. To test your computer to see if it meets the necessary requirements and that you have the appropriate software installed, click here.

Upcoming Webinars

Using Guest Input to Create Meaningful Sensory Inclusive Staff Training
Roger Torbert
June 27, 2019
10a Pac/1:00p Eastern (1 hr)
Register here

The Birmingham Zoo asked 200 families who have children with sensory processing needs to visit throughout the year and tell us what we could do to make our facility more sensory inclusive. This presentation provides an overview of our research and shows how the Zoo responded, including how we trained our staff to meet this need.

Roger Torbert is the Vice President of Education and the “Diversity and Inclusion Guru” at the Birmingham Zoo. His responsibilities range from leading university students on study abroad programs in Zimbabwe to ensuring the the Zoo is accessible for all members of the community. He also serves on the AZA Diversity Committee.

Interpreting America’s Racial History
July 16, 2019
10a Pacific/1:00p Eastern (90 minutes)
Elon Cook Lee
Register here

What’s so scary about discussing race? This interactive session will outline the history, the language, the legacy, and strategies that can be used for leading race dialogues at your site.

Elon Cook Lee is a CIGT, Brown University educated public historian, the Program Director and Curator at the Center for Reconciliation, a consultant on interpreting U.S. racial history for historic sites around the country, a lecturer at the Rhode Island School of Design, and Mellon Faculty Fellow at the RISD Museum.

Decolonizing Interpretation
July 30, 2019
10a Pacific/1:00p Eastern (1 hr)
Jane Beattie and Bill Gwaltney
Register here

Heritage interpretation has both the opportunity and an obligation to be more inclusive of culture and to question dominant and privileged cultural perspectives. What does decolonizing look like and how might each of us do in our own interpretive practices to decolonize our programs, exhibits, and spaces?

Jane Beattie – Owner and Principal: Tuhura Communications. Jane's work focuses on visitor experience planning, program and product design, and interpretive training and evaluation in sustainable tourism environments both in the US and abroad. Jane holds a Master of Science in Recreation Resources, Tourism, and Environmental Education from the University of Minnesota. She has published several articles in journals such as the Journal of Tourism Management and Legacy.

Bill Gwaltney - (Retired) Director of Interpretation and Visitor Services for the American Battle Monuments Commission - Paris, France. In addition to the American Battle Monuments Commission, Bill Gwaltney has served as the Guest Curator for Military History for the National Museum of African American History and Culture (Smithsonian Institution) and worked in a host of roles in his 33+ years in the National Park Service. Bill is also currently on the NAI Board of Directors.

Culturally Sensitive Interpretation
August 13, 2019
10a Pacific/1:00p Eastern (90 minutes)
Andy Bleckinger
Register here

Cultural interpretation can be a sensitive subject. If done poorly, visitors may feel unwelcome, left out, or even offended. Explore the concepts of cultural relativism, cultural literacy, and cultural engagement, and discover how interpretation can connect with past and present cultures in a sensitive manner.

Andy Bleckinger, CIG, is the Assistant District Manager of the San Juan Soil & Water Conservation District in the Four Corners region of New Mexico. He has been a front line interpreter for over 10 years, leading programs and partnering with community organizations in multiple culturally diverse areas.

Previous Webinar Recordings

Not seeing what you were hoping for as an upcoming webinar? It might be because we have actually already covered that topic before but now have it available as a recording in our webinar archive. Click here to access the recordings of previous sessions and purchase them at a discount rate.


Webinars in Spanish

The PUP Global Heritage Consortium and NAI offer Spanish webinars on topics related to heritage interpretation. NAI membership discounts apply. To view upcoming offerings, visit PUP online.

NAI Members, click here to get your discount code.

See an introductory video narrated by Sam Ham.