All registration cancellations and refund requests must be made in writing by October 7, 2023. A refund of the full conference fee, minus a $200 processing fee, will be given for cancellations received by that date. No refunds will be granted for requests received after October 7, 2023.
Submit all requests to NAI Registration via email at email@example.com. NAI regrets that refunds will not be given for no-shows. All requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrant with appropriate documentation no later than November 12, 2023. After that time, no refund considerations will be made.
Substitutions within this program are gladly accepted. A substitution of your full registration is permitted prior to the conference by submitting a written request to firstname.lastname@example.org. Onsite transfers must be accompanied by proof of the original confirmation letter. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution. Badge sharing, splitting, and reprints are strictly prohibited.
Changes to offsite educational sessions can be made on the online registration form until October 1, 2023, subject to availability.
Virtual registration is non-refundable, as participants will have access to the platform and sessions for 90 days after the conference end date.
If you have any questions and/or concerns regarding any of the above-mentioned policies, please contact the NAI Registration Team via email at email@example.com.