Policies

Cancellation/Refunds

In-Person Event

All registration cancellations and refund requests must be made in writing by October 7, 2023. A refund of the full conference fee, minus a $200 processing fee, will be given for cancellations received by that date. No refunds will be granted for requests received after October 7, 2023. 

Submit all requests to NAI Registration via email at registration@interpnet.com. NAI regrets that refunds will not be given for no-shows. All requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrant with appropriate documentation no later than November 12, 2023. After that time, no refund considerations will be made.

Substitutions within this program are gladly accepted. A substitution of your full registration is permitted prior to the conference by submitting a written request to registration@interpnet.com. Onsite transfers must be accompanied by proof of the original confirmation letter. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution. Badge sharing, splitting, and reprints are strictly prohibited.

Changes to offsite educational sessions can be made on the online registration form until October 1, 2023, subject to availability.

Virtual Event

Virtual registration is non-refundable, as participants will have access to the platform and sessions for 90 days after the conference end date.

If you have any questions and/or concerns regarding any of the above-mentioned policies, please contact the NAI Registration Team via email at membership@interpnet.com. 

Consent Clause

Registration and attendance at, or participation in, NAI meetings and other activities constitutes an agreement by the registrant to the use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities by NAI and other third parties, including but not limited the venue, the host city, and the host CVB.

Registrant gives NAI permission to use their emails for information purposes, to send updates on the conference and events and to give to the sponsors that support the conference. Any information obtained from attendees will not be shared or sold to any outside agency.

We continue to monitor the health and safety protocols provided by the CDC.  We will be working closely with our host hotel as well to ensure your health and safety are top priority.  Should travel restrictions or lock down mandates occur in or around our conference dates, we will be adjusting our conference cancellation policies as well as occupancy levels accordingly. 

Note: Please read NAI's Code of Conduct  prior before proceeding with registration.