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Innovation + CIG: Turning Loss Into Gain

10:00a Pacific/1:00p Eastern (90 MINUTES)
Andre Copeland
Many of us are experiencing budget cuts and their effects on guest interactions at our sties. When these cuts affect our interpretive programs by eliminating guest experience positions, what are we to do? This is the question we had to answer at Brookfield Zoo in 2016, and the Certified Interpretive Guide course was the key.

Andre Copeland, Interpretive Programs Manager at the Brookfield Zoo, holds NAI certifications as a CIG Instructor and Interpretive Planner. He is also a Master Trainer with NAI and the Deputy Director of NAI’s ZWPA community. Andre’s 27 year experience includes animal care, program management, budget projection and tracking, and community engagement.

Member: $40
Retired/Senior/Volunteer/Student: $30 (must be member at one of these levels to receive discount)
Nonmember: $55

For NAI Institutional and Commercial members wishing to purchase attendance for multiple staff members: the first registrant will pay normal pricing and each additional registrant will run $20. Anyone wishing to gain Certification renewal hours from the webinar will have to login to the webinar on their own computer. This allows us to verify that they were in attendance and credit the hours to their account. To register multiple employees, register your first employee then contact Jamie King at 888-900-8283.

Login information for this webinar will be sent the day before the webinar takes place. 

In order to hear the presentation, you will need to use a headset and stream the audio through the computer.
If you do have trouble prior to the webinar, call Emily at 970-420-1032 and she will try to assist you.

Online registration closes 4 hours before the webinar.
Online registration not available.